New York City (718) 569-7422, Long Island (516) 874-2882

Our Privacy Policy


Effective as of January 21, 2009



Privacy Notice Table Of Contents



We may amend this policy at any time by posting a revised version here on our website. The revised version will be effective at the time we post it


Our Commitment To Privacy


Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested.



The Information We Collect


This notice applies to all information collected or submitted on this website. On
some pages, you can order products, make requests, and register to receive
materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number



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Links

Please note that this website's Privacy Policy only applies to this website and not to any other websites that you may access from this Website, each of which may have privacy polices that are materially different from this Privacy Policy. We encourage you to be aware when you leave this Website and to read the privacy policies of every other website, as we are not responsible or liable for the commitments and obligations made to you in any privacy policy or the terms and conditions of any such website.


The Way We Use Information


We use the information you provide about yourself when placing an order only to
complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order
only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses
are not used for any other purpose and are not shared with outside parties.


Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.




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Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


Non - U. S. Users

If you are located outside of the United States, please note that the information you provide to us will be transferred to the United States. By using any of Notary & Apostille Service of Web sites, you consent to this transfer. You also consent to the adjudication of any disputes arising in connection with this Web site in the federal and state courts of, and in accordance with the laws of, the state of New York.


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Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, no part of our website is structured to attract anyone under 13.



Use of Cookies

The Notary & Apostille Service uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. These cookies are used solely for session management and do not contain any personal information.



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Payment Policy

Our Typical policy is to collect payment on the date of service when we visit your office to provide a service or deliver your completed work.

Accepted Methods of Payment:

  • Cash On Delivery
  • Western Union
  • Money Gram
  • Credit Card (Visa, Master Card, American Express, Discover) via Paypal.com
  • Check
  • Money Order
  • Bank Wire

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded according to our refund policy.


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Refunds

Requests to cancel processing cannot be honored, nor any refund issued, once your documents are in final stages, or have been authenticated, certified, Apostille/Certification or shipped. Requests to cancel prior to any processing will be honored, with a 50% cancelation penalty, plus fees for return shipping of any  original documents if any were sent to Notary & Apostille Service.

Any fees to be refunded will be processed within 30 calendar days.  The method use to return any refund will  be up to the Notary & Apostille Service, Possible refund methods includes mailing a check via United States Postal Service (USPS) First Class Mail or through PayPal.com.  Any other method of mailing will be at the requestor expense.

"Our intent is to create a service of exceptional value. I apologize that we've failed to do so in this situation. What will it take to make this better for you?"

Shipping Policy

Turnaround All orders are shipped within 48 hours of processing, Monday - Friday 9am - 5pm. Carriers We use the following carriers to deliver our orders:

  • USPS
  • FedEx
  • UPS
  • DHL

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Shipping Rates

The rate charged for the shipping of your order is based on the weight of your documents, and your location if you select FedEx, UPS, or DHL. The default shipping method is by USPS Domestic or International Flat Rate, You can change your shipping method if you decide to.

Order Tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.


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Disputes

Disputes regarding or arising from the use of our services shall have as an absolute maximum limit, the value of the cost of services actually paid; Any such disputes shall be brought to and settled in the Court system of Suffolk County, New York, USA. Both parties select this court as exclusive venue to bring such action, and waive any rights to bring action in another court. Consumers shall hold this agency & it employees, agents harmless for any delays, loss, misdirection or theft of their documents placed with the United States Postal Service, FedEx, DHL, TNT, EMS or any other delivery agents.

Web Beacons

Pages on our website also may contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). Web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. We may use log files to store the data that is collected through web beacons.



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Notification of Changes

We reserve the right to modify, alter or otherwise update this Privacy Policy from time to time, so you are encouraged to review this Privacy Policy from time to time. However, please note that each time you use the Website, the current version of this Privacy Policy will apply.


Visitor's Acceptance of These Terms

By using the Website, you hereby accept all of the terms set forth in our Privacy Policy. If you do not agree to accept all or any portion of such terms, then you are respectfully asked not to use the Website. Your continued use of the Website following the posting of such modifications, alterations or updates will signify your acceptance thereof.



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How To Contact Us


Should you have other questions or concerns about these privacy policies, please contact us by clicking on this Contact US link
or write to:


Alan Murray, President, dba
NOTARY & APOSTILLE SERVICE
PO Box 633
Copiague, NY 11726-0633
+1.718.569.7422
+1.516.874.2882

Please use some kind of tracking for your mail. This way you can find the location of your package is at all times.  If you send mail please notify me to when to expect it.
last Update May-23-2012


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